Most of us have had the raw and devastating experience of The Diagnosis: the harsh news that Death is coming to claim our loved one. In an instant our lives are turned up-side-down. Our stress level blows the top off the meter. We may be frozen in shock or in the free fall of tumultuous emotions which challenge our mental and physical health and make it impossible to carry on with daily life.
The human being on the other side of the desk, the doctor--the one tasked with delivering the horrible news--is also suffering. Besides not having had much if any training in end of life conversations, the average doctor is scheduled to see the next patient in less than 15 minutes.
“We are supposed to see more patients in less time and provide much more documentation. We work daily with human tragedy, illness, death, and loss. Many of us don’t take time off or debrief after adverse events or patient deaths. Instead, we move on to the next patient. It’s no wonder that more than half of physicians report being burned out,” said Joan M. Anzia, MD.
Burnout is characterized by exhaustion, cynicism, and reduced effectiveness—unhappy, stressed out doctors. Physician burnout has been shown to negatively influence quality of care, patient safety, and patient satisfaction.Read More